What Information We Gather and Why
When you open an account, we collect your name, email address, mobile number, and any payment details you provide — including the wallet number linked to bKash, Nagad, or Rocket transactions. This is necessary to process deposits, verify withdrawals, and keep your account secure. We also
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collect device identifiers, browser type, and session data automatically when you access our platform. This helps us detect unusual login activity and keep your account protected. If you contact support, we retain the conversation to resolve follow-up queries and improve our response quality. We do not
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sell your personal data to third parties for their own marketing. Data shared with payment processors — such as the mobile wallet networks handling your bKash, Nagad, or Rocket transfers — is limited strictly to what those processors need to complete your transaction. Retention periods vary
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by data type: active account data is held while your account remains open; transaction records are kept as required by applicable financial rules in your eligible region. Our use of your data is governed by the laws of the jurisdiction applicable to your region. If you
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are accessing okra from Bangladesh, the legality of use depends on your local law and the region's eligibility status.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.